Returns Policy

Returns Policy

At VapingWholesaleEU, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a straightforward returns process:

30-Day Return Window: You have 30 days from the date of delivery to initiate a return for eligible items. To be eligible for a return, the product must be unused and in its original packaging.

How to Initiate a Return: To initiate a return, please contact our customer support team with your order details and the reason for the return. Our team will guide you through the return process and provide you with the necessary instructions.

Return Shipping: The cost of return shipping is the responsibility of the customer, except in cases where the return is due to a mistake on our part or a defective product.

Refunds: Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method used for the purchase.

Non-Returnable Items: Certain items, such as e-liquids and disposable products, are non-returnable due to hygiene and safety reasons.